MAKE THE CHANGE
Instead of:
Treating all regrettable attrition as equally regrettable.
Ask:
If this person left tomorrow, how long before the business was whole again?
EXAMPLE
A key employee could leave with two weeks' notice. Recruiting a replacement might take four months, followed by another five months before the new person can work independently.
HOW TO USE IT
For a handful of hard-to-replace roles, estimate the full recovery time from departure to restored capability. Use it to prioritize succession, retention and knowledge transfer.
SAY IT TO LEADERSHIP
If this person left tomorrow, we could be nine months away from having the capability back. That's a planning fact, and it should change what we do now.
NOT TO BE CONFUSED WITH
Time to Capability: the Replacement Horizon estimates how long it would take to restore something you'd lose; Time to Capability measures the wait for something you need now.
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