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MAKE THE CHANGE
Instead of:
Discovering hiring requirements after the commitment has been made.
Ask:
Which promises have we already made that depend on people we do not yet employ?
EXAMPLE
A new customer promise has a delivery date, a budget and executive approval. The team needed to keep it exists only as three unapproved requisitions.
HOW TO USE IT
Put a talent-readiness check into the approval process for major launches, expansions and customer commitments. Ask what capability must exist, by when, and how certain the business is that it will.
SAY IT TO LEADERSHIP
We've committed to the outcome before securing the people who can deliver it. Do we fund the capability now, change the timing or reduce the promise?
NOT TO BE CONFUSED WITH
Talent Debt: an Unstaffed Commitment is one promise made without the people to keep it; Talent Debt is the total of those promises.
